Front Desk Training
At CyberDentist we know the importance of a well-trained staff, primarily those that work the front desk. Your front desk staff is the first representation of your practice, from the in-person customer service to the answering of phones & scheduling, they are not only the first impression but also the last point of contact your patients will have—it’s important to make that a lasting and good impression.
CyberDentist has the management skills and training resources you need to keep each member of your team up-to-date on industry trends. Our goal is to train your staff to keep your practice running like a well-oiled machine and increase patient satisfaction and retention. We will also ensure that you as a dentist, have all the necessary tools to continually review the performance of your staff.
Improve Office Workflow + Increase Patient Satisfaction
We offer our courses every Saturday from 9 am – 3 pm. Make sure to reserve your spot for our next course as spaces are very limited. Request an appointment or consultation to find out more.
Benefits of Front Desk Training
- Workflow and Processes
- The Importance of Scheduling Productively
- Interpersonal Communication
- Effective Telephone Skills
- Managing Daily Tasks